Shipping Policy
SHIPPING POLICY
Last updated: September 10, 2026
AVEMORA ships throughout the United States and to international destinations worldwide. The timelines below are estimates in business days.
ORDER PROCESSING
Orders are normally prepared within 1–3 business days after they are placed.
Business days do not include weekends or public holidays. Processing may take slightly longer during product launches, promotional events, peak shopping periods, or public holidays.
Once an order has entered processing, we cannot guarantee that its shipping address, products, sizes, or other details can be changed.
ESTIMATED DELIVERY TIME
After an order has shipped, the estimated transit time is:
United States: 8–10 business days
International destinations: 8–10 business days for most locations
The estimated total time from placing an order to receiving it is approximately 9–13 business days, including processing.
Delivery times are estimates and are not guaranteed. Customs clearance, carrier disruptions, severe weather, peak seasons, public holidays, and remote delivery locations may cause delays outside our control.
WORLDWIDE SHIPPING
We offer worldwide shipping to destinations supported at checkout.
Available shipping methods and applicable charges will be displayed before payment. If we are unable to ship to a particular destination, no shipping option will appear at checkout.
TRACKING INFORMATION
When tracking is available, we will send tracking details after your order has shipped.
Please allow up to 2–3 business days for the carrier’s tracking page to display its first update. A tracking number may be created before the carrier scans the package.
CUSTOMS, DUTIES, AND TAXES
International orders may be subject to import duties, taxes, customs charges, or brokerage fees imposed by the destination country.
Unless checkout specifically states that these charges are included, the recipient is responsible for paying them. AVEMORA does not control these charges and cannot predict their amount.
Customs delays are outside our control and may extend the estimated delivery time.
SHIPPING ADDRESS
Customers are responsible for entering a complete and accurate shipping address, including:
• Recipient name
• Street address
• Apartment or unit number
• City and state or province
• Postal code
• Country
• Contact telephone number
Please contact us immediately if you notice an error. We will try to help, but changes cannot be guaranteed after processing begins.
Additional shipping costs caused by an incomplete or incorrect address may be the customer’s responsibility.
SPLIT SHIPMENTS
Items from the same order may occasionally arrive in separate packages. If an order is divided into multiple shipments, available tracking information will be provided for each package.
DELAYED OR LOST PACKAGES
If tracking has not updated for an extended period, or your order has not arrived within 7 business days after the estimated delivery window, please contact us with your order number.
We will review the tracking information and, when appropriate, open an investigation with the carrier.
DAMAGED PACKAGES
If a package or product arrives damaged, please retain the product, shipping box, packaging materials, and shipping label.
Contact us promptly and provide clear photographs so we can review the issue and determine the appropriate resolution.
CONTACT US
For questions about shipping or delivery, please contact us by email: